CareerOne is one of Australia’s ‘big three’ job search portals. They offer an unrivalled collection of career advice, job hunting tips, company profiles and job listings to empower people to progress in their career.
What they needed
In 2006, when CareerOne was rebuilding their portal, they commissioned me to write some associated user documentation. They needed a user manual to help advertisers post job ads, and one to help job seekers make full use of the site to find their next job.
What we did
Over the 2006 Christmas period, on a very tight deadline, I wrote two user manuals (totalling 136 pages, and approx 16,000 words). One manual for job seekers and one for advertisers. Both were task-oriented, and both were supplied fully formatted and indexed. This included planning the user tasks to be covered. My only resources were a couple of functional specs, a short brief, and the phone numbers of subject matter experts (who were mostly on Christmas break).
What the client thought
“We found the documents very thorough and comprehensive and were extremely impressed with the work. Thanks to Glen for a job well done!”
Vanessa Dix, Senior Producer, careerone.com.au
Read a sample
Think we can help you in a similar way? Contact me for a quote
If you’re after a world-class copywriter or web designer who goes well beyond mere copywriting and design, call Glenn in Sydney Australia on 0413 388 991 or email me for a quote.